FAQ
I want you to fully enjoy your purchase and to consider yourself a collector. Your support allows me to make work, I appreciate your patronage.
So, to help answer some frequently asked questions about my work offered here please see below or please feel free to email me niebuhr.matt[at]gmail.com
FAQ:
Q: Are these works "original" works of art or "reproductions" ?
A: Works labeled "original" are completely original works of art "one-of-a-kind" unique hand made by me.
Q: Do you have any "reproductions" available?
A: I do! NEW offer of print editions of works can be found in the PRINTS section - editions are clearly labeled as such and all print work is produced by me and signed to assure the work is of the best quality.
Q: Can I see more pictures or get to know more about your work before I decide about a purchase?
A: Sure! Just let me know: Send me a note / ask a question: niebuhr.matt[at]gmail.com
Q: How long will it take to receive a work after I place an oder?
A: I'll let you know I when receive your purchase request, I carefully package work for shipping myself. Most likely, it will take 2 to 3 weeks.
Q: What if something happens to the piece in shipping?
A: Rest assured, I want to you enjoy the piece in the best condition possible. In the unlikely event damage occurs in the shipping process - please document the damage in writing (pictures if possible) and notify me in order to submit an insurance claim with the shipper. I ship all work with a reputable shipping service and with full insurance at the value of the price of the work.
Q: What if I'm not completely happy with the choice I make after I receive the work?
A: I want you to enjoy what you purchase. You are a collector and I appreciate your patronage. You have up to 30 days to decide after you receive the work. If for any reason you are not completely satisfied, I will gladly exchange for a work of equal value or accept a return of the work - less the dollar amount required to pay for return shipping and insurance.
Q: Are you represented by a gallery?
A: I currently represent myself - independently. I may in the future engage in representation at which time certain works may no longer be available directly through me.
Q: Are works subject to pricing changes?
A: Prices are subject to change depending on available inventory and some works may be made unavailable if needed for exhibition purposes.